Knowing These 8 Secrets Will Make Your Customer Service Look Amazing

Henry Ford said 'The only foundation of real business is service'. In lots of companies, the customer service function sits outside the sales channel as it sometimes appears in some way inferior to sales. Yet customer service is integral to sales accomplishment. Without good customer service you will have no repeat sales, and repeat sales will be the most profitable revenue any business can generate. The selling process isn't complete merely because the customer has stated that he or she will buy your products or services. Through the entire entire selling process, the maintenance of goodwill is important, but even more so following the purchase. Regardless of your customer's previous feeling towards your organization, the experience they have once they ha

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